With all our employees of SnelStart we played the Customer Experience Game to improve our impact on NPS. We learned a lot, had fun and the Game was the talk during many weeks after. Even employees who don’t have daily customer contact, understood their impact on customers. Thanks Babs and Nienke for playing your Game with us.

Frits Ploeg

Executive Director SnelStart



The CX Game is serious business wrapped in a fun and creative exercise.

André Reuvers

VP Operations ZyLAB