With all our employees of SnelStart we played the Customer Experience Game to improve our impact on NPS. We learned a lot, had fun and the Game was the talk during many weeks after. Even employees who don’t have daily customer contact, understood their impact on customers. Thanks Babs and Nienke for playing your Game with us.

Frits Ploeg

Executive Director SnelStart



The Game fits perfectly within our Customer Centricity program. We expect this game to really contribute to our goal to make DLL even more customer focused. We look forward to playing the game worldwide with as many colleagues as possible.

Mirthe Claassen

Global CX Team DLL